Terms & Conditions

Terms & Conditions

for Maiden Digital

Who we are

Welcome to Maiden Digital. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these carefully before engaging with our services. If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. Introduction

Maiden Digital is a digital marketing agency based in Dhaka, Bangladesh, providing services such as web design, development, SEO, social media marketing, branding, and more. By using our services, you agree to these Terms and Conditions, which govern the use of our website and services.

2. Service Agreement

By engaging with our agency for any of our digital marketing services, you agree to the terms laid out in the service contract or proposal. This includes the scope of work, project timeline, payment terms, and deliverables, which will be mutually agreed upon before the project begins.

 

3. Payment Terms

  • Pricing: All prices for services will be provided upfront and agreed upon in a proposal or contract.
  • Payment Method: Payments can be made via bank transfer, credit card, or other agreed payment methods.
  • Payment Schedule: A deposit may be required before starting the project, with the remaining balance due upon project completion. Full payment must be received before final deliverables are handed over.
  • Late Payments: If payments are not received by the agreed-upon deadline, we reserve the right to suspend services until payment is made.

4. Client Responsibilities

 

Clients are responsible for providing complete and accurate information necessary to complete the project. Any delays in delivering content, feedback, or other materials required for the project can impact the timeline and may incur additional charges.

5. Revisions and Changes

We offer a limited number of revisions, as specified in the service contract, for all design, development, and digital marketing work. Any additional revisions beyond this limit may result in extra charges.

6. Intellectual Property

Upon receiving full payment, you will receive ownership of the final deliverables, including website files, logos, and designs. However, Maiden Digital reserves the right to showcase the project in our portfolio unless otherwise agreed upon.

7. Cancellation and Termination

Either party may terminate the contract at any time, with reasonable notice. If the project is terminated after work has begun, the client will be invoiced for the work completed up to that point. Any deposit paid is non-refundable unless otherwise stated.

8. Use of Website

By accessing our website, you agree to use it for lawful purposes only. You agree not to post, transmit, or distribute any material that violates any applicable law or regulation.

9. Limitation of Liability

Maiden Digital will not be held liable for any damages arising from the use of our website or services, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

10. Confidentiality

Both parties agree to keep all confidential information exchanged during the course of the project private and will not disclose such information to any third party without prior written consent.

11. Third-Party Services

We may use third-party services (such as hosting platforms, domain providers, or other tools) to assist in delivering our services. We are not responsible for any issues that arise due to third-party service failures.

 

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes relating to these terms will be subject to the jurisdiction of the courts of Bangladesh.

13. Changes to Terms and Conditions

Maiden Digital reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them regularly.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Maiden Digital
HQ: 15/12D (2nd Floor), Block: F,
Hazi Chinu Miah Road, Tikkapara,
Mohammadpur, Dhaka-1207, Bangladesh
Email: info@maidendigital.com
Phone: +880 1575 623014